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Microsoft Certified Partner
Microsoft Certified Partner
Microsoft Certified Partner

discussion papers

Process Mapping – 5 tips for better process maps
Maximising the business benefit from your quality management systems
The hidden costs of pretend processes
Keep it simple, stupid, says visiting consultant
Comparison - managed v static processes
Do you need process management?
Automation vs Change
How does Promapp add value?
Positive process culture
Process Management vs Document Management

How does Promapp add value?


What's the value in using Promapp to manage processes?

  • Address process breakdown – stop the constant fire-fighting of issues that occur when there's no clear big picture of what our processes are and how they all interconnect.

  • Enable business improvement – whether it's day-to-day small enhancements or companywide transformation, you need a clear understanding of current processes before you can improve them.

  • Assign ownership – ongoing improvement of processes is inhibited without process ownership and responsibility. Remove this barrier, assign ownership and make staff accountable.

  • Mitigate against loss of knowledge – treat process knowledge as an asset. Each time a staff member leaves our asset is eroded. Create a central information asset that will grow over time – rather than erode.

  • This information is already being created it's just not stored or managed, and ends up getting recreated over and over again.

  • Standardise processes - enable project teams and staff to build a central process library more rapidly, in a consistent format, in an easily updateable repository.

  • Communicate change – keep users informed of how business processes are changing and improve user adoption of new ways of working.