The Local Government Shared Process Library

Councils across Australia and New Zealand have made their processes available to share with other councils. Whether you're developing a new process, looking to improve existing ones or simply curious to see how other councils do things this is an excellent resource!

There are two libraries, one Australian and one New Zealand with 1000+ processes in each. It's completely free, all you need to do is fill in the form below using your local government email address and you will be sent log-in details to the relevant online library. You'll be able to view, download and print any of the processes in the library and if you are a Promapp customer you'll also be able to import them into your own Promapp instance.

Be sure to also join the Australian or New Zealand LG Shared Process Library LinkedIn Forum, where you can collaborate, debate, discuss and collectively improve processes in conjunction with the Library.

Simply fill out the form below and accept the Terms & Conditions to register.

Both libraries contain a wide variety of processes, below are some examples of high level process groups found in the libraries:

The New Zealand library:

  • Building Consent 
  • Building Management
  • Business Development Projects
  • Community Development
  • Customer Services
  • District Events
  • Environmental Health and Policy
  • Facilities Management
  • Finance and HR
  • IT Systems Development
  • Land Information
  • Library and Museums
  • Liquor licensing
  • Parking
  • Resource Consents
  • Risk and Response
  • Animal Management & Compliance
  • Cultural Services and Community Grants
  • Public Health and Safety
  • Recreation and Leisure
  • Resource Consents
  • Transportation
  • Water and Waste

The Australian library:

  • Cultural Services and Community Grants
  • Environmental Monitoring and Operations
  • Public Health and Safety
  • Recreation and Leisure
  • Resource Consents
  • Transportation
  • Water and Waste
  • Facilities and Services
  • Governance
  • Service Delivery
  • Infrastructure
  • Community Development
  • Leadership

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