In a recent webinar by business excellence and process improvement expert, Ravi Fernando, Managing Director of Thrive+ and CEO of the Australian Organisational Excellence Foundation, we looked at some of the common demands on the local government sector (like Fit for the Future), and shared modern improvement initiatives and business excellence frameworks that can help address these challenges.
Watch the webinar recording to learn how to:
• strengthen processes for improved service delivery in the face of constant reform
• deliver better value to the community through lean principles
• foster a culture that focuses on continuous improvement
• take a systems-based approach to process management
If you have any questions about how Promapp can help you take a process-based approach to operational excellence in local government, join one of our weekly demo webinars. Or take a closer look at Promapp with a free trial.