Promapp BPM Software Support

Promapp’s mission is to be a best in class global provider of process management software. Our philosophy is that expressing and managing process knowledge can be kept simple, and that this information is crucial in sustaining an on-going culture of process improvement.

Central to our mission is that Promapp provides undeniable value for all of our customers. This includes our Customer Bill of Rights.

Need product support?  We’re always happy to help. No automatic responses from us - we'll respond quickly to answer your query and provide the specific help you need.  
Contact our dedicated support team at or call us on one of the numbers listed on our contact us page.

Build up in-house capabilities using our process mapping tool.

Promapp Resource Centre

Once you become a Promapp customer you get open access to our very comprehensive help site – accessible directly from Promapp. Here you will find lots of useful help content and videos to help your teams get the most out of Promapp.

We also invite you to join our very popular Promapp LinkedIn Community.  It’s a great place to share stories, successes and get advice from an engaged community of Promapp users. 


Free webinars are run every month by our in-house Promapp experts. These high attendance events have topics ranging from introducing new features and modules through to techniques and suggestions to help you get the most out of Promapp.