Lean initiatives are well-supported.
More than 20 improvement ideas are raised at Soar Print per month, boosting quality and efficiency, and minimizing rework.
Resolved quality issues
Improved turnaround times
Updated processes, real time
Centralized processes, accessible to teams
Lean initiatives, supported
Dissatisfied with the rise in quality issues and the increase in turnaround times, the team at Soar Print knew it was time for change.
Staff were rarely using existing processes and procedures which were wordy, unclear and hard to find.
Operating in a fast-paced environment, Soar Print are a 24-hour operation with an account management team available around the clock. Printers work three shifts a day, six days a week.
The business has ISO 9001:2015 accreditation, with performance targets set for all aspects of their business including staff training, print production, quality control and plant maintenance.
The fact that changes to processes were difficult to make and therefore time consuming, didn’t help to ease their already heavy workload. And once the process changes were completed, it was tricky to see which edits were the most recent ones.
Committed to excellence.
As a leading printing services company, Soar Print continually focus on their business performance. When lean and process management were identified as key requirements for continued success, the business set about implementing changes to meet those demands.
To achieve their lean objectives, Soar Print committed to being part of an Auckland Lean Cluster, and Nintex Promapp was selected to resolve their process management concerns.
A winning combination.
While lean focuses on how to make processes effective, Nintex Promapp provides the platform for easy visual representation and enables effective change management of processes and procedures.
Continuous improvement is a major driver at Soar Print, so Nintex Promapp’s improvement add-on has been particularly beneficial to their business. Along with helping them improve their processes, they can also capture and track improvement opportunities, which often originate from their teams on the floor who are encouraged to submit ideas for process improvement.
Root cause analysis has also improved the organization’s efficiencies by helping them to identify issues that cause rework. By tracking those and assigning them to staff, they can see a visual representation of their progress on a dashboard.
Business improvement never ends.
When opportunities for process improvement are managed using Nintex Promapp, it facilitates a focus on being effective and lean. Between 20 and 30 improvement ideas are raised per month and efficiently managed by shop floor teams.
Process milestones are built into business procedures to ensure they are followed every time, and Nintex Promapp is updated with process improvements as they are implemented. For example, when the opportunity to adjust shift changeovers was identified, it saved 30 minutes of lost production every day.
The new way of working, which became standard practice, was immediately updated in Nintex Promapp with gains made straight away.